Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how SB Tax Solutions LLC, doing business as EasyTaxProtest.com, a Texas domestic limited liability company ("EasyTaxProtest," "we," "us," or "our"), collects, uses, stores, shares, and protects your personal information. This Policy applies to information we collect when you use our property tax protest services, visit our website at easytaxprotest.com (the "Website"), or otherwise interact with us.

This Policy is part of a suite of governing documents for EasyTaxProtest.com, which includes our Terms of Use and Copyright Notice (collectively, the "Website Policies"). Each document is incorporated by reference into the others. By using our services or website, you acknowledge that you have read and agree to be bound by all Website Policies. In the event of a conflict between this Policy and the Terms of Use, the Terms of Use shall control with respect to your use of the website, and this Policy shall control with respect to the collection, use, and disclosure of personal information.

2. Information We Collect

We collect various types of information, including:

• Personal Identification Information. Name, email address, physical address, phone number, and property-specific information that you provide to us or that we obtain through public records.
• Financial Information. If you choose to make a purchase or subscribe to a service that requires a fee, payment information (credit/debit card data, bank account, ACH details, etc.) will be processed by third-party payment vendors under their own privacy policies; we do not obtain direct access to stored payment credentials.
• Property Information. Information about properties you own or inquire about, including appraisal district data, assessed values, prior protest history, and evidence documents you submit.
• Third-Party Login. If you sign in through a third-party service such as Google, you authorize us to collect and use any information those providers share with us (such as name, email address, and profile information) in accordance with this Policy.
• Geolocational Information. With your consent, certain features may collect geolocation data from your device while the Website is active on that device.
• Third-Party Analytics. We and third-party analytics providers (for example, Google Analytics) collect usage data to evaluate Website use, compile reports, and improve performance. These providers may use cookies and related technologies to collect this data.
• Other Information. We may automatically collect device and activity data including IP address, browser type and language, referring/exit pages, timestamps, search queries, device type, operating system, and network information.

We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted) to personalize your experience, analyze site usage, and measure advertising effectiveness. If you do not want cookies, you can reject them via your browser settings, although some features may be impacted.

3. How We Use Your Information

We use your information for the following purposes:

• Processing property tax protest filings and managing your case
• Communicating with you about your property tax protest status and results
• Managing client relationships and service delivery
• Collecting and processing payments
• Communicating with current and prospective clients
• Complying with legal obligations
• Resolving disputes and enforcing our agreements
• Improving our services, website, and business operations

4. Information Sharing and Disclosure

We may share your information with:

• County Appraisal Districts and Appraisal Review Boards. As your authorized agent, we will share necessary property and owner information with the applicable taxing authorities to file and prosecute your property tax protest.
• Service Providers. Third-party vendors that assist us in operating our website, processing payments, managing data, and delivering our services.
• Corporate Family. Our parent company, subsidiaries, or affiliates for purposes consistent with this Policy.
• Legal and Regulatory Authorities. When required by law, court order, or to protect the rights, property, or safety of EasyTaxProtest, our users, or others.
• Business Transactions. In connection with a sale, merger, reorganization, or other corporate transaction, your information may be transferred as part of the business assets.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically, we retain records for a minimum of four (4) years after the conclusion of our business relationship with you. Certain records may be retained longer as required by applicable federal or state law.

6. Your Rights and Choices

If you provided personal information, you may access, remove, review, or update it by contacting us as described below. You can manage marketing preferences via unsubscribe links in marketing emails. Transactional emails (e.g., support or payment notifications) cannot be opted out.

7. Security Measures

We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Exercise care when sending sensitive data via email.

8. Important Notices to Non-US Users

The Website and its servers are operated in the United States. If you are located outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ. By using the Website you consent to such transfers.

9. External Websites

The Website may link to third-party websites. We are not responsible for their privacy practices; review those sites' privacy policies when visiting.

10. Children

The services are not directed to children under 13. We will not knowingly collect personal information from children under 13. Parents or guardians may contact us to request deletion of such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website. Your continued use of the services following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Policy periodically.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Texas, without regard to its conflict of law provisions.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: