Privacy Policy

I. Information we collect or receive

In the course of operating the Website and Tax Services, we will collect and/or receive the following types of information. You authorize us to collect and/or receive such information.

1. Personal Information. We receive or collect information that identifies you personally that you provide to us and through public records. Additionally, we receive or collect information through third-parties such as county tax appraisers, county appraisal review boards, county tax assessors’ offices as your tax agent. When you sign up to become a user or contact us, you will be required to provide us with Personal Information about yourself. When we represent you before a county tax appraisal office, a county appraisal review board, and/or a county tax assessor we receive and collect personal information about you and your properties. The previously described  information is collectively referred as the “Personal Information.” Such Personal Information may include your name, email address, physical address, phone number, and property specific information.
2. Third-party Log in. If you sign in through Facebook, or Google, or you are authorizing us to collect, store, and use, in accordance with this Privacy Policy any and all information that you agreed that Facebook or Google would provide to us through Facebook, or Google’s Application Programming Interface (“API”). Such information may include, without limitation, your first and last name, Facebook or Google usernames, profile pictures, headline, unique identifier and access tokens, and email addresses.
3. Payment Information. If you choose to make a purchase or subscribe to a feature or service that requires a fee, you will be required to provide us with your payment information, including, without limitation, bank account numbers, credit or debit card numbers, account details. ACH information, and similar data (collectively, “Payment Information”). Such Payment Information will be collected and processed by our third-party payment vendors under the terms and conditions of their privacy policies and Terms of Use, and we do not obtain access to any Payment Information in connection with such purchases or subscriptions.
4. Geolocational Information. Certain features and functionalities of the website are based on your location. In order to provide these features and functionalities while you are using your mobile device, we may, with your consent, automatically collect Geolocational Information from your web browser or wireless carrier and/or certain third-party service providers (collectively, “Geolocational Information.”) Collection of such Geolocational Information occurs only when the website is running on your device.
5. Third-Party Analytics. We and the third-party technology providers, ad exchanges, ad networks, advertisers, agencies, ad exchanges, and ad servers with which we work use third-party analytics services (e.g., Google Analytics) to evaluate your use of the Website, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Website, your browser information and internet usage. These third parties use cookies and other technologies to help analyze and provide us the data. You consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.
6. Other Information. In addition to the Personal Information, Payment Information, and Geolocational Information, we may automatically collect or receive additional information regarding you and your use of the Services; your interactions with us and our advertising; and information regarding your computer and mobile devices used to access the Website (collectively, the “Other Information”). Such Other Information may include:
   1. From You. Additional information about yourself that you voluntarily provide to us, such as your product and service preferences.
   2. From Your Activity. We may collect or receive information regarding:
      1. IP address, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or mobile device;
      2. Browser type and language;
      3. Referring and exit pages and URLs;
      4. Date and time; and
      5. Details regarding your activity on the Website, such as search queries and other performance and usage data.
   3. About Your Mobile Device. We may collect or receive information regarding:
      1. Type of mobile device;
      2. Advertising Identifier (“IDFA” or “AdID”);
      3. Operating system and version (e.g., iOS, Android, or Windows);
      4. Carrier; and
      5. Network type (Wi-Fi, 3G, 4G, LTE).
   4. From Cookies. We may use both session cookies, which expire once you close the web browser, and persistent cookies, which stay on your device until you delete them and other technologies to help us collect data and to enhance your experience with the Website. Cookies are small text files an website can use to recognize a repeat visitor to the website. We may use cookies for various purposes, including to:
      1. Type of mobile device;
      2. Personalize your experience;
      3. Analyze which portions of the Website are visited and used most frequently; and
      4. Measure and optimize advertising and promotional effectiveness.

If you do not want us to deploy cookies in the Website, you can opt out by setting your device to reject cookies. You can still use the Website if you choose to disable cookies, although your ability to use some of the features may be affected.

ll. Information Collected by or Through Third-Party Advertising Companies.

We may share Other Information about your activity on the Website with third parties for ad distribution and ad optimization (defined as the tailoring, targeting (i.e., behavioral, contextual, retargeting, analyzing, managing, reporting, and optimizing of ads)). These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect Other Information for such purposes. Pixel tags enable us and these third-party advertising companies to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site. In addition, we may receive Other Information from advertisers and/or their service providers such as advertising identifiers, IP addresses, and post-conversion data.

lll. How to Opt Out of Third-Party Interest-Based Advertising

If you wish to opt out of third-party interest-based advertising, please visit http://www.networkadvertising.org and http://www.aboutads.info/choices for details on how to do so.

lV. HOW INFORMATION IS USED AND SHARED

1. You authorize us to use the Personal Information, Payment Information, Geolocational Information, and the Other Information (collectively, the “Information”) to:
   1. Provide and improve our Services
   2. Administer our promotional programs
   3. Solicit your feedback; and
   4. Inform you about our products and services.
2. In order to provide our services and administer our promotional programs, we may share the Information with our third-party promotional and marketing partners, including, without limitation, businesses participating in our various programs.
3. We may share some of all of your Information with any of our parent companies, subsidiaries, joint venturers, or other companies under common control with us.
4. As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.
5. To the extent permitted by law, we may also disclose the Information:
   1. 1. When required by law, court order, or other government or law enforcement authority or regulatory agency; or
      2. Whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of us or others, including you.

V. ACCESSING AND MODIFYING INFORMATION AND COMMUNICATION PREFERENCES

If you have provided us any Personal Information, you may access, remove, review, and/or make changes to the same by contacting us as set forth below. In addition, you may manage your receipt of marketing and non-transactional communications by clicking on the “unsubscribe” link located on the bottom of any of our marketing emails. We will use commercially reasonable efforts to process such requests in a timely manner. You should be aware, however, that it is not always possible to completely remove or modify information in our subscription databases. You cannot opt out of receiving transactional emails related to the Services (e.g., requests for support or payment or transaction notification settings).

VI. HOW WE PROTECT YOUR INFORMATION

We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with which we may share such Information, nor can we guarantee that the Information you supply will not be intercepted while being transmitted over the Internet. In particular, email sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via email.

VII. IMPORTANT NOTICES TO NON-US USERS

The website and its servers are operated in the United States. If you are located outside of the United States, please be aware that your Information, including your Personal Information, may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to use the website, you hereby irrevocably and unconditionally consent to such transfer, processing, and use in the United States and elsewhere.

VIII. EXTERNAL WEBSITES

The Website may contain links to third-party websites. We have no control over the privacy practices or the content of these websites. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-Party Privacy Policy and Terms of Use when visiting any other websites.

IX. CHILDREN

The Services are not directed to children under the age of 13. We adhere to the Children’s Online Privacy Protection Act (COPPA) and will not knowingly collect Personal Information from any child under the age of 13. We ask that minors (under the age of 13) not use the Services. If a child under the age of 13 has provided us with Personal Information, a parent or guardian of that child may contact us and request that such information be deleted from our records.

X. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. Any such changes will be posted on the Website. By accessing the Website after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the Information. Please refer back to this Privacy Policy on a regular basis.

XI. HOW TO CONTACT US

If you have questions about this Privacy Policy, please email us at office@easytaxprotest.com with “Privacy Policy” in the subject line or mail us at the following address: [mailing address].