How Our Fee Works

    One fee, stated up front, owed only on real savings. This page explains exactly how it's calculated — including the cases where we charge nothing.

    The fee: 25% of actual tax savings

    You pay 25% of the property tax savings we secure for your property, per tax year. There are no upfront costs, no filing charges, and no hourly billing. If our work doesn't produce tax savings for a property in a tax year, you owe nothing for that property and year — that's Section 6.1 of the agreement you sign, not just a slogan.

    What counts as “savings”

    Savings are measured against the value on your appraisal notice for the year — the value the county proposed to tax you on — compared with the final value after our protest. We compute the dollar impact for each taxing unit separately (county, school district, city, and so on), at that unit's actual adopted rates and with your exemptions applied. Your invoice shows the per-unit breakdown, so you can check the math line by line.

    Because the fee is measured against the noticed value, it's possible for your bill to be higher than last year in a year we still saved you money — for example, when tax rates rise. What we charge on is the difference between the bill you would have paid at the noticed value and the bill you actually pay at the final value. If we don't reduce your noticed value, there's no fee at all.

    The homestead cap — where we charge nothing

    Texas caps how fast a homestead's assessed value can rise. When your capped assessed value sits below market value, a reduction in market value that never reaches the cap doesn't change your bill — and in that case we don't charge for it. We compute savings from what actually changes what you owe, not from the headline value cut.

    Exemption filing at no charge

    While we serve as your designated tax agent, we prepare and file property tax exemption applications — homestead, over-65, disability, disabled veteran — at your request, at no charge (Section 2.7). You pay nothing for the preparation or filing, and nothing for an exemption granted on the application as filed. The only time a fee applies is if the district denies an application we filed and we win the exemption back by challenging the denial — then the same 25% applies to the tax savings from that exemption (Section 6.11). If the challenge doesn't succeed, no fee.

    If a case escalates

    When we take a case to binding arbitration, we advance the out-of-pocket costs — deposits, filing fees, appraisal and expert fees. Those costs are recovered from the savings or award before the fee is calculated, and if the escalation produces no recovery, you owe nothing for the costs we advanced (Section 3.8). A court appeal is handled by a law firm under a separate engagement you're free to decline at no cost (Section 3.3).

    Renewal and cancellation

    Service renews annually so you never miss a protest season, and we send notice before each renewal. You can cancel at any time at no cost (Section 5.3), and new signups may cancel within three business days for any reason (Section 5.7). If we ever change the fee rate, it takes effect only at a future renewal, with at least 60 days' notice, and you can reject it by cancelling — also at no cost (Section 6.10).

    Everything above is from the Property Tax Representation Services Agreement — read the full document before you sign.